Adt First Responder Discount (2024)

FAQs

How to negotiate an ADT bill? ›

Negotiate with ADT

Reach out to ADT at 1 (800) 521-1734 and let them know you are considering moving services or scaling back. You can ask to be transferred to the customer loyalty department or the customer retention department where a representative will work with you to try and keep you as a customer.

The basic ADT Pulse package costs $52.99 per month with a starting installation price of $99. The ADT Pulse package cost includes pet-sensitive motion detector, wireless door and window sensors, and a backup power system.

If the alarm is verified, an ADT agent sends the alarm information to the 911 center for dispatch. If your session expires, we will only call your designated emergency contacts that have not been notified via Alarm Messenger. If we still do not get a response, we will dispatch first responders.

The R285. 00 p/m (Incl VAT) is for monitoring services & armed response. Upon signing up with Fidelity ADT the first 6 Months monitoring services & armed response will be free of charge.

Another way to get the best deal on ADT security systems is to haggle. ADT transacts with customers through sales representatives, and if you play your cards right, you might be able to get free or discounted equipment.

The straightforward way to cancel ADT home security services is by calling the help center or the authorized dealer who sold you the service. You may or may not enjoy this method, but it is the only way.

Depending on what copyright laws are like where you live, it might be illegal for you to have a fake ADT sign. In addition to being potentially illegal, it might also not be allowed by your housing development or neighborhood. Do your research to find out if it's allowed for you to use the sign.

ADT False Alarm FAQs

According to an oft-quoted Department of Justice study (see footnote 1), between 94 and 98 percent of all burglar alarms aren't actual security events.

SimpliSafe: Budget alternative

SimpliSafe's main appeal is affordable monitoring, which is half the price of ADT's.

Upon early termination of 36-month monitoring contract, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term.

Is SimpliSafe monitoring as good as ADT? ›

Our Conclusion. ADT and SimpliSafe are both excellent choices for home security. SimpliSafe may be best for people who want a DIY, portable security system, those who are on a budget, or renters, considering the company has a la carte options and requires long-term contract.

Yes, you can cancel your ADT contract anytime by calling customer service at 800-238-2727. Whether you pay penalties or not depends on how many months you have left on your contract. You can cancel in the first six months with no penalties thanks to the company's money-back service guarantee.

A Notice of Dispute to ADT should be sent to: Litigation Department, ADT Security Services, 1501 Yamato Road, Boca Raton, FL 33431. ADT will mail a Notice of Dispute to your current available address.

How do you verify if someone is from ADT? All ADT sales representatives, technicians and dealers wear company attire and will show you their ID. If they don't show it, don't believe them. Don't let anyone in your home without proper ADT ID.

Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term.